Pro tips: Write all of your emails and send them from the grounsd and save $8.00, while still getting work done. wrote: Hi Lindsey - It's been three months since you responded indicating the Technology Team is investigating and working to resolve the issue. Also, note that the SWA WiFi is not a secure network, so be careful and save your sensitive communications and files for a secure location. If I have a large file to send, then I usually wait until later to send it. On long flights, I just wait for some connections, but I have learned to pay attention to connection times and try to take advantage of those moments when the system is working faster (note, the system is never as fast as my home or office). I have learned that the bandwidth is often stressed during a flight, so everything is slow. Usually the crew gets it energized, but sometimes the system does not want to cooperate. If I do not see the Southwest WiFi spot in my WiFi availability window, then I generally ask if the WiFi is activated. On flights that I intend to use WiFi i log in as soon as I am seated. The best feature of SWA WiFi is that it is available ffrom entering the aircraft to departure (if it is working, which will be discussed below). And from my experience with IPTV and unique or enterprise network setups, it's a networking PITA.Based on a lot of experience using WiFi on several different airlines, I have kudos for SWA. But none of this happened before that was launched. Southwest is in the middle of changing to a different wifi provider and upgrading the equipment. I believe this probably a much bigger issue with software/hardware firewalls, and their IPTV Dish service (I'm making assumptions that it's IPTV, could be something I don't even know about I mean I have never networked an aircraft with streaming dish TV so yea.). they specifically reached out to me even, but since providing them contact info "they decided to go a different route". Southwest advertises that there is 100 free inflight entertainment, such as movies and live tv that we can stream on our own devices. To their credit, I think they did try to resolve this. Also, state that they've forwarded this to their IT dept and would have it resolved or an answer by the end of 2017. I've tried direct support but I can never get past level 1 base support. And I do understand this is not direct support, but it is a forum. If you need to access your work computer it must be awake, or powered on. However, keep in mind that free wifi may have certain limitations, such as slower speeds and restricted access to streaming services. Home Internet & Network Download Managers File Sharing & Peer to Peer Search & Lookup tools Wifi. This option allows you to browse the internet, check emails, and use messaging apps for general purposes. ![]() All bags must be checked 45 minutes prior to scheduled departure. However I definitely do not recall the 3 posts before lindsey commented, maybe I'm just going a lil crazy over here. By default, Southwest computer workstations go to sleep in order to save energy. Free Wifi: Southwest Airlines provides complimentary basic wifi access to all passengers. Opens 120 minutes before first departing flight. I was on mobile, so that's definitely my bad about the time stamps, but I do see them now. The carrier this week announced that it will no longer charge 8 for an all-day WiFi pass. Speaking as a user - I don't know if Southwest will support VPN in the near future, and I certainly don't rely on using it myself as that has proven fruitless, I bring a thumb drive. Some Southwest Airlines passengers will be paying more for Wi-Fi effective immediately. So you should trust the board for "here's a workaround" or "we suggest you do this, I've done this before, etc." but it isn't a place to submit a work order. I see timestamps in the header for each post, you don't?Īnyway, the community here is not a customer support channel, there is some involvement by a team from Southwest but it isn't a place that directly goes back to the IT department. This makes me pretty disappointed on how this thread and how much I really even trust this forum in general. Post Edit: because for some reason posts aren’t visibly time stamped.
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